Organization
Retail operations control plane
Live performance and actions that need your attention.
Dashboard scope
Consolidated tenant dashboard
Choose the whole tenant or one shop. Every dashboard figure and operational list follows this selection.
Products
Products0
Basket
| Item | Qty | Total |
|---|---|---|
| No items | ||
Subtotal£0.00
Discount£0.00
Total£0.00
Payment
Cash drawer
Shifts
Shifts0
Cash movements0
Return sale
Void an open transaction
Returns
Returns0
Receipt
Receipt history
Receipts0
Create customer
Customers
Customers0
Create promotion
Create a discount code, or select a promotion to edit it.
Edit promotions
Select a promotion to change its discount.
Promotions0
Pricing policy
Price list
Price rules0
Scoped discount
Discount rules0
Price override
Overrides0
Price preview
Effective price-
Stock
Consolidated stock across all shops
| Shop | SKU | Product | Price | On hand | Reorder | Status | Action |
|---|---|---|---|---|---|---|---|
| No records | |||||||
Supplier
Suppliers0
Purchase order
Purchase orders0
Adjust stock
Select Adjust beside a stock item.
The change is recorded as an audited stock-count adjustment; earlier movements and sales are preserved.
Stock counts0
Transfer and policy
Alerts0
Payments
Payment intents0
Offline tender policy
Offline policyNot configured
Payment lifecycle
Status events0
Provider settlement
Settlement batches0
Gift card / store credit
Stored value0
Offline basket
Offline queue0
Staff time
Staff entries0
Loyalty
Loyalty balance0
Actions
Starter estate
Sale sync
Operations
Hardware
Setup
AI report
Response
No action has been run in this session.
Queues
| Shop | Till | Queue | Last sync | Status |
|---|---|---|---|---|
| No records | ||||
Provider configs
Providers0
Tenant overview
A focused view of the selected business and its day-to-day setup.
Estate
Shops0
Staff0
POS machines0
Devices0
Operations
Products0
Stock records0
Tax rules0
Day close reports0
Integrations
Payment providers0
Receipts0
Open shifts0
Sync queue0
Create shop
Create staff
Cashier sign-in
Till credentials0
Till lock policy
Manager approvals
Approvals0
Shops
0 shops
Staff
| User | Role | Status |
|---|---|---|
| 0 staff | ||
POS setup by shop
Select the shop whose terminals, POS machines, devices, and payment providers you want to configure.
Petrol pumps
Select a shop to configure its forecourt.
When enabled, cashiers can retrieve waiting fuel sales from a locally connected forecourt controller.
Terminal
Terminals0
POS machine
Choose the shop that owns this POS. The assignment is permanent after registration.
Devices
Devices found by the shop’s Device Bridge appear below. Assign a signed driver, link the device to its till, then run a hardware test before use.
Discovered devices
The shop Device Bridge checks stable USB/HID and serial paths, configured CUPS queues and printer advertisements on the local LAN. It does not scan the subnet. Passwords, raw serial numbers, device paths and private keys are never sent to the cloud. Newly connected equipment normally appears within one minute.
Waiting for a Device Bridge heartbeat.
No unassigned devices discovered
Payment provider
Configured POS
POS machines0
Devices0
Providers0
Reconciliation
No records
Organization admins
0
Shop managers
0
Cross-shop staff
0
Catalogue and shop assortment
The master catalogue belongs to the tenant. Shop assortment, names, and prices belong to the selected shop.
Shop assortment and pricing
Choose which master-catalogue products this shop sells. Set an optional shop price; leave it blank to inherit the tenant master price.
Select a shop to manage its assortment.
Shop screen design
Select a shop to design its POS screen. Each shop publishes its own layout.
Widget cards
Choose a template or add widget cards to begin.
Cash floats and business targets
Set the operational opening float and performance target separately for each shop.
Select a shop to manage its cash float and targets.
Opening cash float
The amount the shop should start with. Choose which UK denominations staff can count and enter at the till.
Cash floatNot configured
Business target
Performance targets are separate from the operational cash float and are stored per shop.
Business targetNot configured
Shop operational configuration
Configure services separately for the selected shop using the fields below.
No shop feature configurations published.
Tenant master catalogue
Create a product or select an existing one to edit, categorise, enable, or disable it.
Product categories
Create, organise, rename, or disable the categories shown on the till.
No categories created yet.
Upload catalog
Upload up to 5,000 products from a UTF-8 CSV file. Existing SKUs are updated and new SKUs are created.
Maximum file size 2 MB. Required headings: sku, description, and unit_price.
Download CSV template
No CSV file selected.
PreviewNot run
Units
Units0
Barcode aliases
Variants and bundles
Labels
Label batches0
Products
Products0
Shop price list
Select a shop to view and maintain its selling prices.
| SKU | Product | Master price | Shop price | Price source | On till |
|---|---|---|---|---|---|
| Select a shop to view its price list. | |||||
Tax rules
Tax rules0
Payments
Providers0
Receipts
Receipts0
Stock
Stock records0
Reports
Day close0
Rollups
No records
Platform overview
Monitor the SaaS estate and move quickly into tenant, security or audit work.
Estate
Tenants0
Shops0
POS machines0
Devices0
Services
SMTPInactive
2FA platformNot required
Payment providers0
Sales lines0
Device estate
Devices
0
Tenant sales
Sales lines
Select one tenant to view its sales.
Rows in scope
0
Choose one tenant or All tenants above.
| When | Tenant | Shop | SKU | Item | Qty | Line | Margin | Paid by | Status |
|---|---|---|---|---|---|---|---|---|---|
| No records | |||||||||
Tenant directory
Businesses on Retail Pulse
Select a business card to view or manage its shops, people and POS estate.
Add a tenant
Create tenant
Add a business first. Shops, owners and tills are configured after creation.
No tenants yet
Use “Add a tenant” to onboard the first business.
Select a tenant to see its details
Tenant information remains collapsed until you choose a business card above.
Selected tenant
None
Edit selected tenant
Create tenant owner
Shops
No shops
Users
| User | Role | Status |
|---|---|---|
| No users | ||
POS machines
| Machine | Shop | Status |
|---|---|---|
| No POS machines | ||
SMTP settings
Platform email is required for Shop POS activation and enabled email sign-in codes. Save the settings, then send a test before enrolling a till.
Status
HostNot configured
FromNot configured
PasswordNot configured
StatusInactive
Server
Two-factor authentication
Status
Platform adminsNot required
Tenant ownersNot required
Code lifetime10 minutes
IssuerRetail Pulse POS
Policy
Reports
Net sales£0.00
Payments0
Refunds£0.00
No records
Webhook subscription
Webhooks0
Outbox
Events0
Attempts0
Business profile
Maintain the trading and legal identity shown throughout this tenant. Platform-controlled lifecycle status is shown but cannot be changed here.
Identity
Tenant record
Tenant IDNot selected
StatusUnknown
Shops0
Staff0
Tenant backup & restore
Create an encrypted, tenant-isolated configuration backup. Restore uses an atomic merge and creates a safety snapshot first.
Configuration recovery
Includes shops, catalogue, pricing, promotions, inventory policies, till/device setup and integration references.
Excludes sales, payments, cash and stock ledgers, users, credentials, API keys, audit records and secret values.
Create backup
Download completed backups and retain them according to your business policy.Import backup file
Guarded restore
Selected backupNone
Restore modeAtomic merge
Available backups
Preview and verify a backup before restoring it.
No tenant backups created.
PreviewSelect a backup
API key inventory
Issue a least-privilege key, copy it once, and revoke it with an audited reason.
Issue key
New token — shown only once
No token issued in this session
Issued keys
API keys0
Adapter capability
Adapters0
Test matrix
Tests0
Status
OperationsNot loaded
Migration record
Migrations0
Backup record
Backups0
System events
Review tenant and shop events without exposing raw configuration payloads.
| Recorded | Shop | Event | Details |
|---|---|---|---|
| No events | |||
Audit trail
No records
Till certificates
Create registration IDs and manage till access for this tenant.
Set up this till
- Create the till in Admin → POS machines. Select its shop and till here, then create and copy its registration ID.
- Extract the current bundled Windows installer on that till. Open Setup.cmd, enter the EPOS server URL and paste its registration ID.
- Allow the Windows administrator prompt for VPN installation. Setup checks the connection before reporting Till ready.
The installer creates private keys on the till and registers the selected tenant, shop and till automatically. No manual VPN keys or IP addresses are needed.
Normal restarts use the saved registration. To register again, admin must enable one registration below. On a replacement or reset installation, run Setup.cmd -ReRegister and use the same ID. Permission lasts 15 minutes and closes after success.
Keep registration IDs private: an ID authorizes its first installation. Share it only with the intended till operator. Private server CAs require the administrator-supplied CA file.
Till registration IDs
| Till / shop | Registration ID | Permission | Actions |
|---|---|---|---|
| No till registration IDs yet. | |||
Windows installations
| Till | Registration | VPN | Certificate | Last private connection | Setup expires | Actions |
|---|---|---|---|---|---|---|
| No Windows setup requests. | ||||||
Certificates and recovery
| Certificate / till | Shop | Status | Expires | Last connection | Actions |
|---|---|---|---|---|---|
| Select a tenant to manage till certificates. | |||||
Admin management
Choose an area to open its administration workspace.